8989 Privacy Policy

1Introduction

8989 ("we", "our", "us") operates the online gaming platform accessible at 8989.bar. We are committed to handling the personal information of our users — particularly those based in the Philippines — with care, transparency, and respect for privacy.

This Privacy Policy describes how we collect, use, store, and share personal information, and how you can exercise your rights in relation to the data we hold about you. If you have questions about this Policy that are not addressed here, you can reach us at [email protected].

2Information We Collect

We collect different types of personal information depending on how you interact with 8989. The main categories are:

We do not collect or store complete payment card numbers. Transactions on 8989 go through Philippine banking and e-wallet channels. 8989 does not accept credit card or cryptocurrency payments for gaming.

3How We Use Your Information

The personal information we collect is used for the following purposes:

• Account management: creating and maintaining your 8989 account, processing logins, and managing account settings
• Transaction processing: handling deposits and withdrawals in PHP through local banking and e-wallet channels
• Identity verification: completing KYC checks required before withdrawals and for ongoing account compliance
• Platform security: detecting and preventing unauthorised access, fraud, and account abuse
• Customer support: responding to queries, resolving disputes, and communicating account-related information
• Platform improvement: analysing usage patterns to understand how the platform is used and where improvements can be made
• Responsible gaming: monitoring account activity in line with our Responsible Gaming commitments, including supporting self-exclusion requests
• Legal compliance: meeting obligations under applicable laws and responding to lawful requests from authorities

We do not use your personal information for profiling unrelated to your use of the 8989 platform, and we do not sell your data to advertising networks or data brokers.

4Data Sharing and Disclosure

8989 does not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:

• Service providers: third-party companies that help us operate the platform, such as payment processors, identity verification providers, and cloud hosting services. These providers are contractually required to handle your data in accordance with this Policy and not to use it for other purposes.
• Legal requirements: when we are required by law, court order, or other lawful authority to disclose information. This includes cooperation with Philippine government agencies where required under applicable law.
• Fraud and security investigations: where disclosure is necessary to prevent, detect, or investigate fraud, money laundering, or other illegal activity affecting the platform or its users.
• Business transfers: in the event of a merger, acquisition, or sale of the platform, your data may be transferred as part of that transaction. You will be notified of any such change and the privacy terms applicable to the new entity.

In all cases where we share data with third parties, we take reasonable steps to ensure that your information is handled securely and that the recipient is bound by appropriate data protection obligations.

5Data Security

We take the security of your personal information seriously. The measures we have in place include:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the 8989 platform
• OTP (one-time password) two-factor authentication for account logins
• Access controls that limit which members of our team can access personal account information
• Regular security monitoring and review of our systems
• Secure storage of identity and financial verification documents submitted during the KYC process

No system is completely immune to risk. While we maintain appropriate technical and organisational safeguards, we cannot guarantee absolute security. If you have reason to believe your 8989 account has been compromised, please contact our support team at [email protected] immediately.

6Data Retention

We retain your personal information for as long as your account is active and for a reasonable period afterwards to meet legal, regulatory, and operational requirements. The main retention considerations are:

• Identity and KYC documents are retained for the period required under applicable law after your account is closed
• Transaction records are kept for the period required for financial and audit purposes
• Account activity data is retained for as long as it is relevant to platform operations and security
• Support communications are kept for a reasonable period to assist with ongoing queries or disputes

When data is no longer required for the purposes described in this Policy, we delete or anonymise it in accordance with our internal data management practices.

7Your Rights

As a user of the 8989 platform, you have rights in relation to the personal data we hold about you. These include the right to:

• Access: request a copy of the personal data we hold about you
• Correction: request that inaccurate or incomplete data be updated
• Deletion: request that we delete your personal data in circumstances where we are no longer required to retain it
• Objection: object to certain types of processing, including processing for direct marketing purposes
• Restriction: request that we restrict processing of your data in certain circumstances

To exercise any of these rights, contact us at [email protected] with your request and sufficient information to verify your identity. We will respond within a reasonable timeframe. Please note that some requests may be limited where we have legal obligations that require us to retain or process your data.

8Cookies and Similar Technologies

8989 uses cookies — small text files stored on your device — and similar technologies to support platform functionality and analyse usage. The types of cookies we use include:

• Essential cookies: required for the platform to function, including maintaining your login session and security settings. These cannot be disabled without affecting core platform features.
• Preference cookies: used to remember your settings and preferences across sessions.
• Analytics cookies: used to understand how users navigate and use the platform, helping us identify areas for improvement. This data is processed in aggregate and does not individually identify you.

You can manage and delete cookies through your browser settings. Note that disabling essential cookies will affect your ability to log in and use certain features of 8989.

9Minors

The 8989 platform is strictly for users aged 21 years and above. We do not knowingly collect personal information from anyone under 21. If we become aware that an account has been created by or on behalf of a minor, the account will be closed and the data associated with it will be handled in accordance with applicable law.

If you believe a minor has accessed or registered on the 8989 platform, please contact us at [email protected] so we can investigate and take appropriate action.

10Changes to This Policy

8989 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes that affect how we use your data, we may also notify you through your registered email address or via an in-platform notice.

Continued use of the 8989 platform after a Privacy Policy update has been published constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically.

11Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way 8989 handles your personal information, please contact our support team:

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For account-related matters, you may also visit the FAQ section for guidance on common questions.